Jake Ludington's Digital Lifestyle

"I got an error while trying to install software on my Windows 7 computer. This is the error message: Error 2738. Could not access VBScript run time for custom action. How can I fix error 2738?"

This error is common to software applications that use VBScript for some portion of the install process. Error 2738 is an error that means VBScript is not properly configured to run on your computer. I encountered Error 2738 when I installed Verizon Access Manager, but there are many other times it can occur. To fix Error 2738 you may need to follow slightly different steps depending on your computer configuration.

"I'm have a large number of music playlists. I want to print playlist files of my music so that I can keep a record of my music collection."

Depending on what you currently use to manage your music collection, printing playlists might require additional software. To print a playlist in iTunes, for instance, you simply need to choose the playlist and Print from the File menu. Windows Media Player does not include the ability to print playlists, so you need to use another application. For most playlist management, I recommend using MediaMonkey, which has a ton of features you can't get from either Windows Media Player or iTunes.

"I am looking for a voice recognition to text program for transcribing the audio in my interviews. Got any ideas ?"

In my own experience, attempting to use software to transcribe audio recordings has met with mixed results. If there's a large amount of industry specific jargon used, the software fails miserably, leaving you spending more time cleaning up files than you would have simply by transcribing the audio the old fashioned way. A better result is to send your audio files to a transcription service like CastingWords.com. The quality is generally outstanding and the turnaround time is generally faster than most of us could do it ourselves. If you do insist on attempting to transcribe your audio using software, here are a few tips.

"When I go into a file in one of my folders I get a message that comes up as, 'There are more than 500 fonts in the system. Reduce the number of fonts or the display may be incorrect.' I don't know why that should come up as I have not added any more fonts or done any thing with the fonts."

That error message is typically associated with one of two types of files, either a Microsoft Works Spreadsheet or Microsoft Works Database file. I have seen it happen with some Microsoft Excel spreadsheets as well. Even if you never actively add or remove fonts from your system, many applications add additional fonts to your computer. Why a spreadsheet application displays an error if you have more than 500 fonts is something of a mystery, because in theory the application could be written to ignore all but a specific group of fonts needed for the software to work properly. In any event, there are a couple of ways to solve your font problem.

"I have a Sony Handycam DCR-DVD105 (about 3 years old). I have an iMac which loads CD on the side (of the screen). What do I need to buy so that this smaller CD can be inserted?"

I'm not aware of an adapter I would feel safe recommending for inserting mini DVD media into any slot loading DVD drive like most iMac and MacBook hardware now uses. Rather than risk breaking your internal drive, you might be better off investing in an external USB drive to playback the mini DVDs from your camcorder.

"I am using two Samsung SC-MX20. They give me really good video in low light, however, Samsung uses MPEG-4 compression and this can be a real hassle (time consuming) to uncompress. I tried a USB video capture device but (of course) it drops frames. Since Samsung does not have a FireWire connection, would a PCI video capture allow me to take the compressed video and capture in AVI format? If so, which PCI video capture card(s) should I consider? I have tried searching the web, but it seems everything is more aimed at capturing TV to PC and I am not sure it that will work for me?"

Since the Samsung SC-MX20 camcorders record MP4 files, rather than capturing to tape, you should be able to optimize a setup that will get you faster editing by simply opening the files. There could be a scenario where you could capture over component video connection using something like a Black Magic or AJA capture card, but upgrading a few components on your computer may get you to where you want to be for less money.

"Can I connect a computer to a 46" HDTV and use split screen software to make it like four screens / monitors in one? I have a PC with XP, and a Mac with OS X Leopard 10.5. However if the solution requires a different OS, I can get a new system."

There are a number of ways to achieve displaying multiple screens on the same physical screen. If you were to run 3 additional operating systems in virtual machines on Windows, you would effectively get 4 unique screen displays. On a Mac running something like VMWare or Parallels you could increase the number of screens. While the technology to do this is certainly possible, you're going to run into some limitations beyond the operating system that may be frustrating for the result you attempt to achieve.